On a personal-mode device enabled for Hybrid Calling, dialled numbers go through the enterprise like a PSTN call, but SIP calls always go through the Webex cloud.

Checked 2026-09-25

However, a SIP call always goes through the Webex cloud rather than the enterprise.
Vendor
Cisco
Product
Hybrid Calling for Webex Devices
Subsystem
personal mode calling
Deployment
hybrid
Region
not restricted
Release range
guide dated 2023-10-12
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Cisco Desk and Room devices for calling: source note cisco-desk-room-devices-calling-hc-personal-sip-cloud. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-desk-room-devices-calling-hc-personal-sip-cloud

BibTeX

@misc{warmtransfer-claim-cisco-desk-room-devices-calling-hc-personal-sip-cloud,
  title  = {Cisco Desk and Room devices for calling: source note cisco-desk-room-devices-calling-hc-personal-sip-cloud},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-desk-room-devices-calling-hc-personal-sip-cloud},
  note   = {Source note cisco-desk-room-devices-calling-hc-personal-sip-cloud, checked 2026-09-25}
}

Read in context