Source note · Choppy and robotic audio on calls
Webex apps and Cisco video devices use UDP ports 5004 and 9000 for media, with TCP 5004 and then TLS 443 as fallbacks.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex
- Subsystem
- media transport
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Network Requirements for Webex Services — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Media ports table for Webex App and Cisco Video Devices
Cite this note
APA
WarmTransfer. (2026, September 25). Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-webex-media-ports. WarmTransfer. https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-webex-media-ports
BibTeX
@misc{warmtransfer-claim-choppy-audio-troubleshooting-webex-media-ports,
title = {Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-webex-media-ports},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-webex-media-ports},
note = {Source note choppy-audio-troubleshooting-webex-media-ports, checked 2026-09-25}
}