Source note · Choppy and robotic audio on calls
'Poor quality' thresholds are product-specific classifiers and should not be carried from one platform to another: Teams CQD flags audio at average jitter above 30 ms, while Webex Calling grades an endpoint good below 150 ms jitter and a cloud hop good below 75 ms.
inferred · Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams CQD
- Subsystem
- quality thresholds
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Status
- inferred
- Checked
- 2026-09-25
Sources
- Stream classification in Call Quality Dashboard (CQD) — Microsoft · tier 2 current vendor documentation · Audio Classifier table, compared with Webex Calling endpoint and hop thresholds
Cite this note
APA
WarmTransfer. (2026, September 25). Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-thresholds-not-portable. WarmTransfer. https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-thresholds-not-portable
BibTeX
@misc{warmtransfer-claim-choppy-audio-troubleshooting-thresholds-not-portable,
title = {Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-thresholds-not-portable},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-thresholds-not-portable},
note = {Source note choppy-audio-troubleshooting-thresholds-not-portable, checked 2026-09-25}
}