Source note · Choppy and robotic audio on calls
Microsoft gives these reasons to keep Teams media off the VPN: VPNs are typically not designed for real-time media, some do not support UDP, they add another layer of encryption on already-encrypted media, they can hairpin traffic, and they can route users to a more distant front door, adding latency and jitter.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams
- Subsystem
- VPN
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Prepare your organization's network for Microsoft Teams — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · Section 'Network optimization', table row 'Configure split-tunnel VPN', list 'Other reasons why we recommend bypassing the VPN'
Cite this note
APA
WarmTransfer. (2026, September 25). Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-teams-vpn-reasons. WarmTransfer. https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-teams-vpn-reasons
BibTeX
@misc{warmtransfer-claim-choppy-audio-troubleshooting-teams-vpn-reasons,
title = {Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-teams-vpn-reasons},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-teams-vpn-reasons},
note = {Source note choppy-audio-troubleshooting-teams-vpn-reasons, checked 2026-09-25}
}