Source note · Choppy and robotic audio on calls
Microsoft notes that QoS works as expected only when implemented on all links between callers. For a remote user, QoS can be prioritized only within the internal managed network, and a VPN adds packet overhead and delay to real-time traffic.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams
- Subsystem
- QoS / VPN
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Implement Quality of Service in Microsoft Teams — Microsoft · tier 2 current vendor documentation · Step 1 'Make sure your network is ready', subsection 'VPN considerations'
Cite this note
APA
WarmTransfer. (2026, September 25). Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-teams-vpn-qos-boundary. WarmTransfer. https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-teams-vpn-qos-boundary
BibTeX
@misc{warmtransfer-claim-choppy-audio-troubleshooting-teams-vpn-qos-boundary,
title = {Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-teams-vpn-qos-boundary},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-teams-vpn-qos-boundary},
note = {Source note choppy-audio-troubleshooting-teams-vpn-qos-boundary, checked 2026-09-25}
}