CQD marks a stream Unclassified when ICE connectivity fails, when QoE reports are not received (e.g. some third-party endpoints do not send QoE), on short calls, or on low packet utilization such as a mostly-muted microphone.

Checked 2026-09-25

Vendor
Microsoft
Product
Teams Call Quality Dashboard
Subsystem
stream classification
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-cqd-unclassified. WarmTransfer. https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-cqd-unclassified

BibTeX

@misc{warmtransfer-claim-choppy-audio-troubleshooting-cqd-unclassified,
  title  = {Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-cqd-unclassified},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-cqd-unclassified},
  note   = {Source note choppy-audio-troubleshooting-cqd-unclassified, checked 2026-09-25}
}

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