Source note · Choppy and robotic audio on calls
Microsoft states that a CQD Poor audio classification means a network threshold was broken, not that the audio was actually poor or that the user perceived a problem, because the Teams media stack can mitigate considerable network degradation.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams Call Quality Dashboard
- Subsystem
- stream classification
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Stream classification in Call Quality Dashboard (CQD) — Microsoft · tier 2 current vendor documentation · Section 'Audio Classifier', Note below the table
Cite this note
APA
WarmTransfer. (2026, September 25). Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-cqd-poor-not-perceived. WarmTransfer. https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-cqd-poor-not-perceived
BibTeX
@misc{warmtransfer-claim-choppy-audio-troubleshooting-cqd-poor-not-perceived,
title = {Choppy and robotic audio on calls: source note choppy-audio-troubleshooting-cqd-poor-not-perceived},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/choppy-audio-troubleshooting-cqd-poor-not-perceived},
note = {Source note choppy-audio-troubleshooting-cqd-poor-not-perceived, checked 2026-09-25}
}