Source note · Cross-platform CDR normalization model
The Webex Calling detailed call history Original reason field records why a call was redirected, with values including Unconditional, NoAnswer, Deflection, TimeOfDay, UserBusy, FollowMe, CallQueue and HuntGroup.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Control Hub detailed call history report
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Reports for Your Cloud Collaboration Portfolio — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Webex Calling detailed call history report, field table row Original reason
Cite this note
APA
WarmTransfer. (2026, September 24). Cross-platform CDR normalization model: source note cdr-normalization-webex-original-reason-values. WarmTransfer. https://warmtransfer.net/knowledge/claims/cdr-normalization-webex-original-reason-values
BibTeX
@misc{warmtransfer-claim-cdr-normalization-webex-original-reason-values,
title = {Cross-platform CDR normalization model: source note cdr-normalization-webex-original-reason-values},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cdr-normalization-webex-original-reason-values},
note = {Source note cdr-normalization-webex-original-reason-values, checked 2026-09-24}
}