Source note · Cross-platform CDR normalization model
In the Unified CM transfer example (A calls B, B transfers to C), the system produces three CDRs: A to B, the B to C consultation, and A to C, with the first two marked Transfer (10) in the OnBehalfOf fields and the last marked by joinOnBehalfOf Transfer (10).
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- CDR generation
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 14 and SUs
- Checked
- 2026-09-24
Sources
- Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs - CDR Examples — Cisco Systems · tier 2 current vendor documentation · CDR Examples chapter, section Transferred Calls
Cite this note
APA
WarmTransfer. (2026, September 24). Cross-platform CDR normalization model: source note cdr-normalization-cucm-transfer-three-cdrs. WarmTransfer. https://warmtransfer.net/knowledge/claims/cdr-normalization-cucm-transfer-three-cdrs
BibTeX
@misc{warmtransfer-claim-cdr-normalization-cucm-transfer-three-cdrs,
title = {Cross-platform CDR normalization model: source note cdr-normalization-cucm-transfer-three-cdrs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cdr-normalization-cucm-transfer-three-cdrs},
note = {Source note cdr-normalization-cucm-transfer-three-cdrs, checked 2026-09-24}
}