Source note · Cross-platform CDR normalization model
In Unified CM 15 CDRs, dateTimeConnect is zero when the call is never answered.
Checked 2026-09-24
If the call is never answered, this value shows zero.
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- CDR fields
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs
- Checked
- 2026-09-24
Sources
- Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager Release 15 and SUs, CDR Field Descriptions — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · CDR Field Descriptions table, row dateTimeConnect
Cite this note
APA
WarmTransfer. (2026, September 24). Cross-platform CDR normalization model: source note cdr-normalization-cucm-connect-zero-unanswered. WarmTransfer. https://warmtransfer.net/knowledge/claims/cdr-normalization-cucm-connect-zero-unanswered
BibTeX
@misc{warmtransfer-claim-cdr-normalization-cucm-connect-zero-unanswered,
title = {Cross-platform CDR normalization model: source note cdr-normalization-cucm-connect-zero-unanswered},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cdr-normalization-cucm-connect-zero-unanswered},
note = {Source note cdr-normalization-cucm-connect-zero-unanswered, checked 2026-09-24}
}