Source note · Cross-platform CDR normalization model
AWS adds new fields to the Amazon Connect contact record data model in a backward-compatible way and recommends that applications ignore fields they do not recognise.
Checked 2026-09-24
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- Contact records
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Data model for Connect Customer contact records — Amazon Web Services · tier 2 current vendor documentation · Section Important things to know, first bullet
Cite this note
APA
WarmTransfer. (2026, September 24). Cross-platform CDR normalization model: source note cdr-normalization-aws-additive-schema. WarmTransfer. https://warmtransfer.net/knowledge/claims/cdr-normalization-aws-additive-schema
BibTeX
@misc{warmtransfer-claim-cdr-normalization-aws-additive-schema,
title = {Cross-platform CDR normalization model: source note cdr-normalization-aws-additive-schema},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cdr-normalization-aws-additive-schema},
note = {Source note cdr-normalization-aws-additive-schema, checked 2026-09-24}
}