Claim record · Webex Contact Center platform generations and predecessors
The product generations in order are Cisco CC-One at release R9 then Cisco Customer Journey Platform at release R10 then Webex Contact Center 1.0 then Webex Contact Center.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- platform-history
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Webex Contact Center - Data Sheets — Cisco Systems, Inc. · tier 2 current vendor documentation · Release Notes list
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Contact Center platform generations and predecessors: claim ccgen-generation-order. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccgen-generation-order
BibTeX
@misc{warmtransfer-claim-ccgen-generation-order,
title = {Webex Contact Center platform generations and predecessors: claim ccgen-generation-order},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccgen-generation-order},
note = {Claim ccgen-generation-order, verified 2026-09-05}
}