Source note · Exporting contact center data to a data warehouse
Genesys Cloud user (agent) detail data has its own async export, POST /api/v2/analytics/users/details/jobs, separate from conversation detail jobs.
Checked 2026-10-02
Query for user details asynchronously
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- analytics API
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- platform-client-sdk-python: AnalyticsApi — Genesys (MyPureCloud GitHub organisation) · tier 3 vendor-maintained repositories · post_analytics_users_details_jobs
Cite this note
APA
WarmTransfer. (2026, October 2). Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-genesys-users-details-jobs. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-genesys-users-details-jobs
BibTeX
@misc{warmtransfer-claim-ccaas-data-export-warehousing-genesys-users-details-jobs,
title = {Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-genesys-users-details-jobs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-genesys-users-details-jobs},
note = {Source note ccaas-data-export-warehousing-genesys-users-details-jobs, checked 2026-10-02}
}