In the Genesys Cloud analytics conversation detail model, a conversation contains a list of participants, each with a participantId and a purpose and, for users, a userId.

Checked 2026-10-02

Vendor
Genesys
Product
Genesys Cloud
Subsystem
analytics data model
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-genesys-model-participants. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-genesys-model-participants

BibTeX

@misc{warmtransfer-claim-ccaas-data-export-warehousing-genesys-model-participants,
  title  = {Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-genesys-model-participants},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-genesys-model-participants},
  note   = {Source note ccaas-data-export-warehousing-genesys-model-participants, checked 2026-10-02}
}

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