AWS adds new fields to the Amazon Connect contact record data model in backward-compatible changes and recommends that consuming applications ignore unknown new fields.

Checked 2026-10-02

Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
contact records
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-aws-ctr-fields-backward-compat. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-aws-ctr-fields-backward-compat

BibTeX

@misc{warmtransfer-claim-ccaas-data-export-warehousing-aws-ctr-fields-backward-compat,
  title  = {Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-aws-ctr-fields-backward-compat},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-aws-ctr-fields-backward-compat},
  note   = {Source note ccaas-data-export-warehousing-aws-ctr-fields-backward-compat, checked 2026-10-02}
}

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