Source note · Carrier escalation evidence packages
Microsoft says to allow up to 30 minutes for Direct Routing SIP call data to reach the Teams admin center, and call records older than 30 days are not available in SIP call flow.
Checked 2026-09-24
Call records older than 30 days aren't available for SIP call flow.
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- SIP call flow
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- SIP call flow for Direct Routing in Microsoft Teams — Microsoft · tier 2 current vendor documentation · Section Access SIP call flow, Note
Cite this note
APA
WarmTransfer. (2026, September 24). Carrier escalation evidence packages: source note carrier-escalation-evidence-ms-sip-call-flow-window. WarmTransfer. https://warmtransfer.net/knowledge/claims/carrier-escalation-evidence-ms-sip-call-flow-window
BibTeX
@misc{warmtransfer-claim-carrier-escalation-evidence-ms-sip-call-flow-window,
title = {Carrier escalation evidence packages: source note carrier-escalation-evidence-ms-sip-call-flow-window},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/carrier-escalation-evidence-ms-sip-call-flow-window},
note = {Source note carrier-escalation-evidence-ms-sip-call-flow-window, checked 2026-09-24}
}