The Shared Correlation ID exists only in the exported Direct Routing CSV, not in the portal, and links two or more related calls such as the original call and a transfer leg.

Checked 2026-09-24

Vendor
Microsoft
Product
Teams admin center PSTN usage report
Subsystem
Direct Routing export
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Carrier escalation evidence packages: source note carrier-escalation-evidence-ms-shared-correlation-id. WarmTransfer. https://warmtransfer.net/knowledge/claims/carrier-escalation-evidence-ms-shared-correlation-id

BibTeX

@misc{warmtransfer-claim-carrier-escalation-evidence-ms-shared-correlation-id,
  title  = {Carrier escalation evidence packages: source note carrier-escalation-evidence-ms-shared-correlation-id},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/carrier-escalation-evidence-ms-shared-correlation-id},
  note   = {Source note carrier-escalation-evidence-ms-shared-correlation-id, checked 2026-09-24}
}

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