TRP 2011-426 requires that, when a 9-1-1 call is disconnected before the caller's location is determined, the VSP operator use the telephone number provided by the VSP to attempt a callback as a last resort.

Checked 2026-10-14

Vendor
not restricted
Product
not restricted
Subsystem
VoIP 9-1-1 callback
Deployment
nomadic, fixed-non-native
Region
ca
Release range
in force since 2011-07-14
Checked
2026-10-14

Sources

Cite this note

APA

WarmTransfer. (2026, October 14). Canadian 9-1-1 obligations for VoIP and NG9-1-1: source note canada-911-voip-callback-last-resort. WarmTransfer. https://warmtransfer.net/knowledge/claims/canada-911-voip-callback-last-resort

BibTeX

@misc{warmtransfer-claim-canada-911-voip-callback-last-resort,
  title  = {Canadian 9-1-1 obligations for VoIP and NG9-1-1: source note canada-911-voip-callback-last-resort},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/canada-911-voip-callback-last-resort},
  note   = {Source note canada-911-voip-callback-last-resort, checked 2026-10-14}
}

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