For Webex Calling do not disturb calls to reach voicemail, the When busy treatment must be enabled in the user's voicemail settings.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Calling
Subsystem
do not disturb
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Calls going straight to voicemail: source note calls-straight-to-voicemail-wxc-dnd-needs-when-busy. WarmTransfer. https://warmtransfer.net/knowledge/claims/calls-straight-to-voicemail-wxc-dnd-needs-when-busy

BibTeX

@misc{warmtransfer-claim-calls-straight-to-voicemail-wxc-dnd-needs-when-busy,
  title  = {Calls going straight to voicemail: source note calls-straight-to-voicemail-wxc-dnd-needs-when-busy},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/calls-straight-to-voicemail-wxc-dnd-needs-when-busy},
  note   = {Source note calls-straight-to-voicemail-wxc-dnd-needs-when-busy, checked 2026-09-25}
}

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