Source note · Calls going straight to voicemail
For Webex App users on Unified CM calling, call forwarding must first be enabled in the Self Care portal before it can be managed in the app, while Webex Calling users set it directly in Settings > Calling.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex App
- Subsystem
- call forwarding
- Deployment
- multi-tenant, on-premises
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Webex App | Forward your phone calls — Cisco Webex · tier 2 current vendor documentation · Webex App | Forward your phone calls; Unified CM vs Webex Calling tabs
Cite this note
APA
WarmTransfer. (2026, September 25). Calls going straight to voicemail: source note calls-straight-to-voicemail-webexapp-ucm-selfcare. WarmTransfer. https://warmtransfer.net/knowledge/claims/calls-straight-to-voicemail-webexapp-ucm-selfcare
BibTeX
@misc{warmtransfer-claim-calls-straight-to-voicemail-webexapp-ucm-selfcare,
title = {Calls going straight to voicemail: source note calls-straight-to-voicemail-webexapp-ucm-selfcare},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/calls-straight-to-voicemail-webexapp-ucm-selfcare},
note = {Source note calls-straight-to-voicemail-webexapp-ucm-selfcare, checked 2026-09-25}
}