Source note · Wrong or missing caller ID on outbound calls

If a Teams caller ID policy has EnableUserOverride on, the user's own hide-my-number setting takes precedence over the other policy settings, in either direction.

Checked 2026-09-25

Vendor: Microsoft
Product: Teams Phone
Subsystem: caller ID policy
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-25
Checked: 2026-09-25

Sources

Manage caller ID for users - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Outbound caller ID behavior > End user control that overrides the caller ID policy

Cite this note

APA

WarmTransfer. (2026, September 25). Wrong or missing caller ID on outbound calls: source note caller-id-presentation-problems-teams-user-override. WarmTransfer. https://warmtransfer.net/knowledge/claims/caller-id-presentation-problems-teams-user-override

BibTeX

@misc{warmtransfer-claim-caller-id-presentation-problems-teams-user-override,
  title  = {Wrong or missing caller ID on outbound calls: source note caller-id-presentation-problems-teams-user-override},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/caller-id-presentation-problems-teams-user-override},
  note   = {Source note caller-id-presentation-problems-teams-user-override, checked 2026-09-25}
}

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