Source note · Wrong or missing caller ID on outbound calls

Teams will not accept as a substitute caller ID any Calling Plan or Operator Connect number whose usage type is User, any Direct Routing number assigned to a user, or any Skype for Business Server on-premises number.

Checked 2026-09-25

Vendor: Microsoft
Product: Teams Phone
Subsystem: caller ID policy
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-25
Checked: 2026-09-25

Sources

Manage caller ID for users - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Outbound caller ID behavior > Outbound calling line ID (list of numbers you can't assign)

Cite this note

APA

WarmTransfer. (2026, September 25). Wrong or missing caller ID on outbound calls: source note caller-id-presentation-problems-teams-substitute-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/caller-id-presentation-problems-teams-substitute-limits

BibTeX

@misc{warmtransfer-claim-caller-id-presentation-problems-teams-substitute-limits,
  title  = {Wrong or missing caller ID on outbound calls: source note caller-id-presentation-problems-teams-substitute-limits},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/caller-id-presentation-problems-teams-substitute-limits},
  note   = {Source note caller-id-presentation-problems-teams-substitute-limits, checked 2026-09-25}
}

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