Source note · Wrong or missing caller ID on outbound calls
The Set-CsOnlinePSTNGateway ForwardCallHistory parameter makes Direct Routing send History-Info and Referred-By headers to the SBC, and it defaults to $false.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- SBC configuration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- MicrosoftTeams module as documented 2026-04-27
- Checked
- 2026-09-25
Sources
- Set-CsOnlinePSTNGateway (MicrosoftTeams) — Microsoft · tier 2 current vendor documentation · Parameters > -ForwardCallHistory
Cite this note
APA
WarmTransfer. (2026, September 25). Wrong or missing caller ID on outbound calls: source note caller-id-presentation-problems-teams-forward-call-history. WarmTransfer. https://warmtransfer.net/knowledge/claims/caller-id-presentation-problems-teams-forward-call-history
BibTeX
@misc{warmtransfer-claim-caller-id-presentation-problems-teams-forward-call-history,
title = {Wrong or missing caller ID on outbound calls: source note caller-id-presentation-problems-teams-forward-call-history},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/caller-id-presentation-problems-teams-forward-call-history},
note = {Source note caller-id-presentation-problems-teams-forward-call-history, checked 2026-09-25}
}