Source note · Wrong or missing caller ID on outbound calls
Teams emergency calls always send the user's own calling line ID to the PSAP, whatever the caller ID policy says.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- caller ID policy
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Manage caller ID for users - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Outbound caller ID behavior > Important note
Cite this note
APA
WarmTransfer. (2026, September 25). Wrong or missing caller ID on outbound calls: source note caller-id-presentation-problems-teams-emergency-user-clid. WarmTransfer. https://warmtransfer.net/knowledge/claims/caller-id-presentation-problems-teams-emergency-user-clid
BibTeX
@misc{warmtransfer-claim-caller-id-presentation-problems-teams-emergency-user-clid,
title = {Wrong or missing caller ID on outbound calls: source note caller-id-presentation-problems-teams-emergency-user-clid},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/caller-id-presentation-problems-teams-emergency-user-clid},
note = {Source note caller-id-presentation-problems-teams-emergency-user-clid, checked 2026-09-25}
}