The metrics CQD uses for classification come from a QoE report sent at the end of a call, and some third-party endpoints may not send QoE.

Checked 2026-09-24

Vendor
Microsoft
Product
Microsoft Teams Call Quality Dashboard
Subsystem
telemetry
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Call quality metrics and MOS estimation: source note call-quality-metrics-teams-qoe-end-of-call. WarmTransfer. https://warmtransfer.net/knowledge/claims/call-quality-metrics-teams-qoe-end-of-call

BibTeX

@misc{warmtransfer-claim-call-quality-metrics-teams-qoe-end-of-call,
  title  = {Call quality metrics and MOS estimation: source note call-quality-metrics-teams-qoe-end-of-call},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/call-quality-metrics-teams-qoe-end-of-call},
  note   = {Source note call-quality-metrics-teams-qoe-end-of-call, checked 2026-09-24}
}

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