Source note · Call quality metrics and MOS estimation
CUCM CMRs do not show latency for every phone load; Cisco cites SIP phone loads 9.2.1 and 9.2.2 as not implementing it.
Checked 2026-09-24
CMR records will not show latency for all phone loads.
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- CMR fields
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs
- Checked
- 2026-09-24
Sources
- Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs - CMR Field Descriptions — Cisco Systems · tier 2 current vendor documentation · CMR field table, latency row note
Cite this note
APA
WarmTransfer. (2026, September 24). Call quality metrics and MOS estimation: source note call-quality-metrics-cucm-latency-not-all-loads. WarmTransfer. https://warmtransfer.net/knowledge/claims/call-quality-metrics-cucm-latency-not-all-loads
BibTeX
@misc{warmtransfer-claim-call-quality-metrics-cucm-latency-not-all-loads,
title = {Call quality metrics and MOS estimation: source note call-quality-metrics-cucm-latency-not-all-loads},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/call-quality-metrics-cucm-latency-not-all-loads},
note = {Source note call-quality-metrics-cucm-latency-not-all-loads, checked 2026-09-24}
}