Source note · Call quality metrics and MOS estimation

CUCM generates CMRs according to the Call Diagnostics Enabled service parameter, whose values are Disabled, Enabled Only When CDR Enabled Flag is True, and Enabled Regardless of CDR Enabled Flag.

Checked 2026-09-24

Vendor: Cisco
Product: Cisco Unified Communications Manager
Subsystem: Call Management Records
Deployment: on-premises
Region: not restricted
Release range: Release 15 and SUs
Checked: 2026-09-24

Sources

Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Call Management Records — Cisco Systems · tier 2 current vendor documentation · Set Up CMRs

Cite this note

APA

WarmTransfer. (2026, September 24). Call quality metrics and MOS estimation: source note call-quality-metrics-cucm-cmr-enable. WarmTransfer. https://warmtransfer.net/knowledge/claims/call-quality-metrics-cucm-cmr-enable

BibTeX

@misc{warmtransfer-claim-call-quality-metrics-cucm-cmr-enable,
  title  = {Call quality metrics and MOS estimation: source note call-quality-metrics-cucm-cmr-enable},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/call-quality-metrics-cucm-cmr-enable},
  note   = {Source note call-quality-metrics-cucm-cmr-enable, checked 2026-09-24}
}

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