Source note · Troubleshooting audio delay and talk-over on voice calls
Microsoft states that a Poor audio classification in CQD does not mean the stream was actually of poor quality or that the user perceived a problem.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams
- Subsystem
- Call Quality Dashboard
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Stream classification in Call Quality Dashboard (CQD) — Microsoft · tier 2 current vendor documentation · Audio Classifier, Note below the table
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting audio delay and talk-over on voice calls: source note call-latency-troubleshooting-cqd-poor-not-user-perceived. WarmTransfer. https://warmtransfer.net/knowledge/claims/call-latency-troubleshooting-cqd-poor-not-user-perceived
BibTeX
@misc{warmtransfer-claim-call-latency-troubleshooting-cqd-poor-not-user-perceived,
title = {Troubleshooting audio delay and talk-over on voice calls: source note call-latency-troubleshooting-cqd-poor-not-user-perceived},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/call-latency-troubleshooting-cqd-poor-not-user-perceived},
note = {Source note call-latency-troubleshooting-cqd-poor-not-user-perceived, checked 2026-10-02}
}