Source note · Troubleshooting audio delay and talk-over on voice calls
CQD marks an audio stream Poor when average jitter exceeds 30 ms, and also when packet loss rate exceeds 0.1.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams
- Subsystem
- Call Quality Dashboard
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Stream classification in Call Quality Dashboard (CQD) — Microsoft · tier 2 current vendor documentation · Audio Classifier table, Jitter and Packet Loss Rate rows
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting audio delay and talk-over on voice calls: source note call-latency-troubleshooting-cqd-audio-poor-jitter-over-30. WarmTransfer. https://warmtransfer.net/knowledge/claims/call-latency-troubleshooting-cqd-audio-poor-jitter-over-30
BibTeX
@misc{warmtransfer-claim-call-latency-troubleshooting-cqd-audio-poor-jitter-over-30,
title = {Troubleshooting audio delay and talk-over on voice calls: source note call-latency-troubleshooting-cqd-audio-poor-jitter-over-30},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/call-latency-troubleshooting-cqd-audio-poor-jitter-over-30},
note = {Source note call-latency-troubleshooting-cqd-audio-poor-jitter-over-30, checked 2026-10-02}
}