MDN documents that getUserMedia rejects with NotAllowedError when the page is not in a secure context, when the user has denied access for the site, the session or globally, or when Permissions Policy does not allow the input source.
Checked 2026-09-30
- Vendor
- browser-neutral
- Product
- Web platform Media Capture API
- Subsystem
- getUserMedia exceptions
- Deployment
- browser
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- MediaDevices: getUserMedia() method — MDN Web Docs (Mozilla and contributors) · tier 5 independent technical research · Section 'Exceptions', term 'NotAllowedError DOMException'
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting browser softphone audio in cloud contact centers: source note browser-softphone-audio-troubleshooting-mdn-notallowed. WarmTransfer. https://warmtransfer.net/knowledge/claims/browser-softphone-audio-troubleshooting-mdn-notallowed
BibTeX
@misc{warmtransfer-claim-browser-softphone-audio-troubleshooting-mdn-notallowed,
title = {Troubleshooting browser softphone audio in cloud contact centers: source note browser-softphone-audio-troubleshooting-mdn-notallowed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/browser-softphone-audio-troubleshooting-mdn-notallowed},
note = {Source note browser-softphone-audio-troubleshooting-mdn-notallowed, checked 2026-09-30}
}