Microsoft attributes inconsistent CNAM to intermediate or terminating carriers that are slow to refresh the authoritative CNAM databases, as in the United States, and says Microsoft has little recourse when carriers change, omit or truncate CLID.

Checked 2026-09-24

Vendor
Microsoft
Product
Teams Phone
Subsystem
caller-id
Deployment
multi-tenant
Region
us
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Branded calling and CNAM delivery: source note branded-calling-cnam-teams-cnam-db-refresh. WarmTransfer. https://warmtransfer.net/knowledge/claims/branded-calling-cnam-teams-cnam-db-refresh

BibTeX

@misc{warmtransfer-claim-branded-calling-cnam-teams-cnam-db-refresh,
  title  = {Branded calling and CNAM delivery: source note branded-calling-cnam-teams-cnam-db-refresh},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/branded-calling-cnam-teams-cnam-db-refresh},
  note   = {Source note branded-calling-cnam-teams-cnam-db-refresh, checked 2026-09-24}
}

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