Claim record · Webex Contact Center holiday and emergency routing overrides
The Control Hub article on creating schedules documents Webex Calling location and user schedules feeding auto attendants rather than contact centre business hours.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- routing
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Create schedules in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · whole article
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Contact Center holiday and emergency routing overrides: claim bizhours-control-hub-schedules-is-calling. WarmTransfer. https://warmtransfer.net/knowledge/claims/bizhours-control-hub-schedules-is-calling
BibTeX
@misc{warmtransfer-claim-bizhours-control-hub-schedules-is-calling,
title = {Webex Contact Center holiday and emergency routing overrides: claim bizhours-control-hub-schedules-is-calling},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/bizhours-control-hub-schedules-is-calling},
note = {Claim bizhours-control-hub-schedules-is-calling, verified 2026-09-05}
}