The Control Hub article on creating schedules documents Webex Calling location and user schedules feeding auto attendants rather than contact centre business hours.

Checked 2026-09-05

Vendor
Cisco
Product
Webex Calling
Subsystem
routing
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). Webex Contact Center holiday and emergency routing overrides: source note bizhours-control-hub-schedules-is-calling. WarmTransfer. https://warmtransfer.net/knowledge/claims/bizhours-control-hub-schedules-is-calling

BibTeX

@misc{warmtransfer-claim-bizhours-control-hub-schedules-is-calling,
  title  = {Webex Contact Center holiday and emergency routing overrides: source note bizhours-control-hub-schedules-is-calling},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/bizhours-control-hub-schedules-is-calling},
  note   = {Source note bizhours-control-hub-schedules-is-calling, checked 2026-09-05}
}

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