Webex Calling Customer Assist names forced forwarding as an emergency mode, which is the only place in this document set where Cisco uses emergency as a named state.

Checked 2026-09-05

Vendor
Cisco
Product
Webex Calling
Subsystem
routing
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). Webex Contact Center holiday and emergency routing overrides: source note bizhours-calling-names-emergency-mode. WarmTransfer. https://warmtransfer.net/knowledge/claims/bizhours-calling-names-emergency-mode

BibTeX

@misc{warmtransfer-claim-bizhours-calling-names-emergency-mode,
  title  = {Webex Contact Center holiday and emergency routing overrides: source note bizhours-calling-names-emergency-mode},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/bizhours-calling-names-emergency-mode},
  note   = {Source note bizhours-calling-names-emergency-mode, checked 2026-09-05}
}

Read in context