Claim record · Webex Contact Center holiday and emergency routing overrides
Webex Calling Customer Assist names forced forwarding as an emergency mode, which is the only place in this document set where Cisco uses emergency as a named state.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- routing
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Webex Calling Customer Assist — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Forced Forwarding
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Contact Center holiday and emergency routing overrides: claim bizhours-calling-names-emergency-mode. WarmTransfer. https://warmtransfer.net/knowledge/claims/bizhours-calling-names-emergency-mode
BibTeX
@misc{warmtransfer-claim-bizhours-calling-names-emergency-mode,
title = {Webex Contact Center holiday and emergency routing overrides: claim bizhours-calling-names-emergency-mode},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/bizhours-calling-names-emergency-mode},
note = {Claim bizhours-calling-names-emergency-mode, verified 2026-09-05}
}