Claim record · Time zone scoping of Webex Contact Center business hours
The 2 products use 4 different recurrence vocabularies: Webex Contact Center offers daily weekly monthly and yearly for both holidays and overrides, Webex Calling location schedules offer none weekly and yearly with a separate all day toggle, and Webex Calling user schedules offer daily and weekly only.
field-pattern · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- routing
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- field-pattern
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Create schedules in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · recurrence options compared across the two products
Cite this claim
APA
WarmTransfer. (2026, September 5). Time zone scoping of Webex Contact Center business hours: claim bhtz-four-recurrence-vocabularies. WarmTransfer. https://warmtransfer.net/knowledge/claims/bhtz-four-recurrence-vocabularies
BibTeX
@misc{warmtransfer-claim-bhtz-four-recurrence-vocabularies,
title = {Time zone scoping of Webex Contact Center business hours: claim bhtz-four-recurrence-vocabularies},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/bhtz-four-recurrence-vocabularies},
note = {Claim bhtz-four-recurrence-vocabularies, verified 2026-09-05}
}