Source note · Time zone scoping of Webex Contact Center business hours
In Webex Calling a time zone is set per feature such as a call queue, auto attendant or hunt group through a queue time zone key, and it governs every schedule attached to that feature.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- routing
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Webex Calling Customer Assist — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · queue configuration
Cite this note
APA
WarmTransfer. (2026, September 5). Time zone scoping of Webex Contact Center business hours: source note bhtz-calling-timezone-per-feature. WarmTransfer. https://warmtransfer.net/knowledge/claims/bhtz-calling-timezone-per-feature
BibTeX
@misc{warmtransfer-claim-bhtz-calling-timezone-per-feature,
title = {Time zone scoping of Webex Contact Center business hours: source note bhtz-calling-timezone-per-feature},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/bhtz-calling-timezone-per-feature},
note = {Source note bhtz-calling-timezone-per-feature, checked 2026-09-05}
}