The Business Hours activity sets 4 output variables: WorkingHoursShift_name, Holidays_Name, Overrides_Name and Status, where Status records which branch was taken.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- flow-control
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Output variables
Cite this note
APA
WarmTransfer. (2026, September 5). How a business hours configuration binds to a routing flow: source note bhflow-four-output-variables. WarmTransfer. https://warmtransfer.net/knowledge/claims/bhflow-four-output-variables
BibTeX
@misc{warmtransfer-claim-bhflow-four-output-variables,
title = {How a business hours configuration binds to a routing flow: source note bhflow-four-output-variables},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/bhflow-four-output-variables},
note = {Source note bhflow-four-output-variables, checked 2026-09-05}
}