Flow Designer does not state which time zone the Business Hours activity evaluates in; the phrase does not occur anywhere in its Business Hours material.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
flow-control
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). How a business hours configuration binds to a routing flow: claim bhflow-flow-designer-silent-on-time-zone. WarmTransfer. https://warmtransfer.net/knowledge/claims/bhflow-flow-designer-silent-on-time-zone

BibTeX

@misc{warmtransfer-claim-bhflow-flow-designer-silent-on-time-zone,
  title  = {How a business hours configuration binds to a routing flow: claim bhflow-flow-designer-silent-on-time-zone},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/bhflow-flow-designer-silent-on-time-zone},
  note   = {Claim bhflow-flow-designer-silent-on-time-zone, verified 2026-09-05}
}

Read this claim in context