Claim record · How a business hours configuration binds to a routing flow
Flow Designer states that overrides and holidays each take precedence over working hours and does not state which takes precedence over the other when both apply on the same day.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- flow-control
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Business hours nodes
Cite this claim
APA
WarmTransfer. (2026, September 5). How a business hours configuration binds to a routing flow: claim bhflow-cross-type-precedence-still-unstated. WarmTransfer. https://warmtransfer.net/knowledge/claims/bhflow-cross-type-precedence-still-unstated
BibTeX
@misc{warmtransfer-claim-bhflow-cross-type-precedence-still-unstated,
title = {How a business hours configuration binds to a routing flow: claim bhflow-cross-type-precedence-still-unstated},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/bhflow-cross-type-precedence-still-unstated},
note = {Claim bhflow-cross-type-precedence-still-unstated, verified 2026-09-05}
}