Source note · Codec selection and bandwidth planning
Webex Contact Center states that WebRTC needs a minimum of 100 kbps of network bandwidth per call.
Checked 2026-09-24
WebRTC requires a minimum network bandwidth of 100kbps per call.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent WebRTC
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24 (page updated 2026-06-25)
- Checked
- 2026-09-24
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Section 'Agents Connection'
Cite this note
APA
WarmTransfer. (2026, September 24). Codec selection and bandwidth planning: source note bandwidth-codec-planning-wxcc-webrtc-100kbps. WarmTransfer. https://warmtransfer.net/knowledge/claims/bandwidth-codec-planning-wxcc-webrtc-100kbps
BibTeX
@misc{warmtransfer-claim-bandwidth-codec-planning-wxcc-webrtc-100kbps,
title = {Codec selection and bandwidth planning: source note bandwidth-codec-planning-wxcc-webrtc-100kbps},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/bandwidth-codec-planning-wxcc-webrtc-100kbps},
note = {Source note bandwidth-codec-planning-wxcc-webrtc-100kbps, checked 2026-09-24}
}