Source note · Codec selection and bandwidth planning
Webex Contact Center supports only G.711 u-law and G.711 A-law on its voice media path.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice channel
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24 (page updated 2026-06-25)
- Checked
- 2026-09-24
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Section 'PSTN Media and Signaling Requirements for Webex Contact Center', supported codecs
Cite this note
APA
WarmTransfer. (2026, September 24). Codec selection and bandwidth planning: source note bandwidth-codec-planning-wxcc-g711-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/bandwidth-codec-planning-wxcc-g711-only
BibTeX
@misc{warmtransfer-claim-bandwidth-codec-planning-wxcc-g711-only,
title = {Codec selection and bandwidth planning: source note bandwidth-codec-planning-wxcc-g711-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/bandwidth-codec-planning-wxcc-g711-only},
note = {Source note bandwidth-codec-planning-wxcc-g711-only, checked 2026-09-24}
}