If the global (Org-wide default) online voice routing policy is configured, all voice-enabled users inherit it, which can route Calling Plan and Operator Connect users' PSTN calls to a Direct Routing trunk; Microsoft advises custom policies assigned to individual users instead.

Checked 2026-09-30

Vendor
Microsoft
Product
Teams Phone
Subsystem
Direct Routing voice routing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-vr-global-policy-risk. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-vr-global-policy-risk

BibTeX

@misc{warmtransfer-claim-avaya-aura-to-teams-phone-vr-global-policy-risk,
  title  = {Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-vr-global-policy-risk},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-vr-global-policy-risk},
  note   = {Source note avaya-aura-to-teams-phone-vr-global-policy-risk, checked 2026-09-30}
}

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