Source note · Avaya Aura to Teams Phone
Call queues that directly answer calls need a resource account with a Teams Phone Resource Account license, but nested auto attendants and call queues reached from one that already answered do not require a resource account.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- Call queue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Setup - Call Queue - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Advanced setup 'Step 1: General info', Add an existing resource account
Cite this note
APA
WarmTransfer. (2026, September 30). Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-cq-nested-no-ra. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-cq-nested-no-ra
BibTeX
@misc{warmtransfer-claim-avaya-aura-to-teams-phone-cq-nested-no-ra,
title = {Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-cq-nested-no-ra},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-cq-nested-no-ra},
note = {Source note avaya-aura-to-teams-phone-cq-nested-no-ra, checked 2026-09-30}
}