A Teams call queue's maximum calls waiting defaults to 50 and ranges from 0 to 200, and its call timeout ranges from 0 seconds to 45 minutes, with overflow, timeout and no-agents exceptions each able to disconnect or redirect.

Checked 2026-09-30

Vendor
Microsoft
Product
Teams Phone
Subsystem
Call queue
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-cq-exception-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-cq-exception-limits

BibTeX

@misc{warmtransfer-claim-avaya-aura-to-teams-phone-cq-exception-limits,
  title  = {Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-cq-exception-limits},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-cq-exception-limits},
  note   = {Source note avaya-aura-to-teams-phone-cq-exception-limits, checked 2026-09-30}
}

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