Source note · Avaya Aura to Teams Phone
Call queue conference mode requires agents in TeamsOnly mode, is required for Teams users to consult or transfer with call queues, is not supported for calls from a Direct Routing gateway enabled for Location-Based Routing, and is Microsoft's recommended setting.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- Call queue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Setup - Call Queue - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Advanced setup 'Step 3: Call answering', Conference mode
Cite this note
APA
WarmTransfer. (2026, September 30). Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-cq-conference-mode. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-cq-conference-mode
BibTeX
@misc{warmtransfer-claim-avaya-aura-to-teams-phone-cq-conference-mode,
title = {Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-cq-conference-mode},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-cq-conference-mode},
note = {Source note avaya-aura-to-teams-phone-cq-conference-mode, checked 2026-09-30}
}