Source note · Avaya Aura to Teams Phone
A Teams call queue accepts up to 20 individually added agents and up to 200 agents via groups or a Teams channel; beyond 200 members only the first 200 enterprise-voice-enabled members in alphabetical order are added.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- Call queue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Setup - Call Queue - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Advanced setup 'Step 3: Call answering', Teams channel and Users and groups
Cite this note
APA
WarmTransfer. (2026, September 30). Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-cq-agent-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-cq-agent-limits
BibTeX
@misc{warmtransfer-claim-avaya-aura-to-teams-phone-cq-agent-limits,
title = {Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-cq-agent-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-cq-agent-limits},
note = {Source note avaya-aura-to-teams-phone-cq-agent-limits, checked 2026-09-30}
}