Source note · Migrating from Avaya Aura
SIP Gateway devices can be call queue agents, but because SIP Gateway doesn't publish presence for devices, presence-based routing isn't supported for them.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams SIP Gateway
- Subsystem
- devices
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Plan SIP Gateway — Microsoft · tier 2 current vendor documentation · Benefits of SIP Gateway, 'Call Queues and voice apps support'
Cite this note
APA
WarmTransfer. (2026, September 25). Migrating from Avaya Aura: source note avaya-aura-migration-sip-gw-cq-presence. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aura-migration-sip-gw-cq-presence
BibTeX
@misc{warmtransfer-claim-avaya-aura-migration-sip-gw-cq-presence,
title = {Migrating from Avaya Aura: source note avaya-aura-migration-sip-gw-cq-presence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aura-migration-sip-gw-cq-presence},
note = {Source note avaya-aura-migration-sip-gw-cq-presence, checked 2026-09-25}
}