At Agent Desktop sign-in an agent chooses Desktop (browser WebRTC audio), Extension (a Webex Calling extension) or Dial Number (a Webex Calling dial number in E.164 or international format).

Checked 2026-10-01

Select this option if you are using a Webex Calling dial number for inbound and outbound calls.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Agent Desktop
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-wxcc-signin-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-wxcc-signin-options

BibTeX

@misc{warmtransfer-claim-avaya-aacc-to-webex-contact-center-wxcc-signin-options,
  title  = {Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-wxcc-signin-options},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-wxcc-signin-options},
  note   = {Source note avaya-aacc-to-webex-contact-center-wxcc-signin-options, checked 2026-10-01}
}

Read in context