When a contact reaches a Webex Contact Center queue's maximum time in queue, the contact is terminated, for all media types.
Checked 2026-10-01
Enter the time after which the contact (all media types) is terminated.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Create and manage queues — Cisco Webex · tier 2 current vendor documentation · Create a queue, Maximum time in queue
Cite this note
APA
WarmTransfer. (2026, October 1). Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-wxcc-queue-max-time. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-wxcc-queue-max-time
BibTeX
@misc{warmtransfer-claim-avaya-aacc-to-webex-contact-center-wxcc-queue-max-time,
title = {Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-wxcc-queue-max-time},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-wxcc-queue-max-time},
note = {Source note avaya-aacc-to-webex-contact-center-wxcc-queue-max-time, checked 2026-10-01}
}