A wave can be reversed by redirecting its numbers back to the Avaya VDN at whichever point routes them (carrier, Avaya, or Webex dial plan) and removing the DN mapping from the Webex entry point.
inferred · Checked 2026-10-01
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- cutover planning
- Deployment
- on-premises, multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Status
- inferred
- Checked
- 2026-10-01
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · DN mapping
Cite this note
APA
WarmTransfer. (2026, October 1). Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-rollback-by-remap. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-rollback-by-remap
BibTeX
@misc{warmtransfer-claim-avaya-aacc-to-webex-contact-center-rollback-by-remap,
title = {Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-rollback-by-remap},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-rollback-by-remap},
note = {Source note avaya-aacc-to-webex-contact-center-rollback-by-remap, checked 2026-10-01}
}