The working mapping is: an Avaya VDN and its number become a Webex Contact Center entry point with a mapped DN; a vector becomes a Flow Designer flow, with nested vectors as GoTo targets or subflows; a skill or split becomes a queue plus skill definitions or teams.
inferred · Checked 2026-10-01
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- object mapping
- Deployment
- on-premises, multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Status
- inferred
- Checked
- 2026-10-01
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Introduction; compared with Avaya glossary entries VDN, Vector, Skill, Split and Flow Designer activity reference
Cite this note
APA
WarmTransfer. (2026, October 1). Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-object-mapping. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-object-mapping
BibTeX
@misc{warmtransfer-claim-avaya-aacc-to-webex-contact-center-object-mapping,
title = {Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-object-mapping},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-object-mapping},
note = {Source note avaya-aacc-to-webex-contact-center-object-mapping, checked 2026-10-01}
}